
State Farm® Insurance Agent Bill Wagner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephen Fields
August 12, 2025
"Great people to work with. Whitney took the time to explain all the details and answered all of my questions."
"Mr. Fields, thank you for the very kind remarks about Whitney and her customer service. We will work hard to provide that level of service for many years to come. Bill"
Mary Sluder
August 12, 2025
"Eugene Snead was a great gentlemen he was very nice he was great explaining things to and he was very helpful and it was a great experience for me"
"Ms Sluder, thank you for recognizing the effort Eugene puts into his customer meetings. We will work hard to provide the best customer service possible!! Bill"
Vicki Majic
August 6, 2025
"Fantastic! Explained everything very well. So helpful!"
"Vicki, thank you so much for the review. We will work hard to provide the best customer service possible! Bill"
Justin Hunsucker
August 5, 2025
"Eugene Snead was awesome. Very easy to talk with and very helpful. Would definitely recommend to anyone."
"Me. Hunsucker, thank you for the kind words about Eugene. He absolutely takes his responsibilities very seriously and is a great resource for your insurance needs. As an office, we will work hard to provide the quality customer service you expect. Bill"
Bradley Ferguson
August 5, 2025
"Eugene helped my wife, and I get renters insurance set up as we were moving to North Carolina. He made the whole process seamless, and he was a great help. I highly recommend."
"Wow! Great news! Now we will try and give the best customer service possible to you over the upcoming years. Bill"
Mark Wolfe
August 5, 2025
"great and friendly service"
"Thank you, Mr. Wolfe, for the 5 star review. We will work hard to provide the customer service you expect. Bill"
Dennis Brown
August 4, 2025
"Eugene Snead was very Helpful in assisting me with my New Auto Policy and he went through every aspect of my old policy and then he went above and beyond with the New auto policy and helped me make the necessary changes to update my New Auto Policy to make it better for me and Saved me a lot of money in the process, I would definitely recommend the Bill Wagner State Farm Agency to anyone who needs great friendly people to help you with your Home and Automobile Policies, Thanks Again Eugene for all of your Help and Support, Sincerely Dennis Brown ."
"Mr. Brown, Thank you so much for the comments about your interaction with Eugene. He does a great job working to understand our customers needs. And we all will work hard to provide the best customer service possible! Bill And thank Guy for the referral :)"
Bethany Hyatt
July 15, 2025
"I had such a great experience working with Whitney! She took the time to really listen to my needs and helped me find an insurance plan that not only offers solid coverage but also fits much better within my budget. I never felt rushed or pressured.. just supported and informed every step of the way. It’s such a relief to finally have a plan I feel good about, both financially and in terms of coverage. Highly recommend to anyone feeling overwhelmed or unsure about their options!"
"Whitney is awesome! We promise to work hard to keep your trust."
Leah Ross
July 14, 2025
"I was recently involved in an accident that totaled my car and it solidified why State Farm has provided insurance to me since I was 16 years old. I have not had to file many claims over the 57 years that I have been with them but when I have they have treated me with respect and care. The most important thing for me whether I am having to file a claim with either my car or my home is the care that I am given locally and at the home office. They have treated me with care and concern. They are awesome to explain what is going to happen and when it will happen. I think their rates are comparable to others but their attention to taking care of their customers is why they will always be my insurance agency. I have brought my daughter up to understand why State Farm is the best, too."
"Thank you for the kind words. We will work hard to keep your trust and respect. Bill"
Donald Goodwin
July 11, 2025
"What a great experience. Eugene is a great customer oriented person. He also got my premium lower than I thought. I have been with state farm over 40 yrs this is why I stay. Thanks Don Goodwin"
"Mr. Goodwin, we really appreciate your trust and will work to provide the best service possible. Bill"
Mary Minard
November 10, 2023
"They are always nice and helpful. Been with them for years!!"
"We appreciate your trust!!"
monique robertson
September 12, 2023
"Bailee truly made shopping for auto insurance a breeze. From start to finish she communicated with me and the best part of it I was able to do it from the comfort of home. The whole process took 24hrs only because I wanted to double check prices but I knew I wanted to have a local office and local rep and she fit the bill. Thanks so much Bailee Sanders."
"Monique, thank you for the feedback on Bailee. Bailee does a great job and really treats her customers like family. Thank you for trusting our office with your insurance needs. Bill"
Tony Davis
August 28, 2023
"State Farm - Bill Wagner and his Team always goes out of the way to service their Customer base. I have been a customer of State Farm for 41 years and have been taken care of very well not only during my crisis events, but just through normal contact communications. Thank you Bill Wagner and Team."
"Mr. Davis, it is an honor that you trust us with your insurance needs! Bill"
Jennifer Woodward-Proffitt
August 24, 2023
"I love the staff here, they are always so helpful and nice."
"Thank you so much for trusting us with your insurance needs!! Bill"
Doug Tipton
June 29, 2023
"Visited Wagner's State Farm Agency last well. Bill was out, but Whitney took care of all our needs most efficiently and friendly. Got two new policies written with no problems. His office is easy in and out and very close to I 81 at the Boluntville exit."
"Doug, we take our responsibility to serve you very seriously. You have my personal cell# if we can ever help in an emergency. Thanks for trusting us with your insurance needs. Bill"
Tim Sneed
February 16, 2023
"Who loves ❤️ their Insurance Agency ❓️❓️ 🤣😅🤣 LOVE this Company ❤️👍🏼They Explain everything in real life terms, Zero pressure to buy products, Bailey (agent) is the Best 👍🏼❗️"
"Mr. Sneed, We take the responsibility to meet your insurance needs very seriously. We appreciate your trust!"
Tom Huskisson
February 13, 2023
"This agency is and has always been responsive , courteous , and professional in any request I have made to them. I would highly recommend them to anyone looking for any insurance product that they provide. Bill and staff, you are the best !"
"Mr. Huskisson, we take your trust in us seriously and appreciate that you allow us to partner together for your insurance needs. Bill"
Sonya Robinson
December 14, 2022
"My husband and I are very pleased that we made the switch to this company. Not only is the customer service excellent, we ended up saving hundreds per year on coverage! We also were able to get more coverage while saving! Bailey is very personable and informative of insurance options."
"Mrs. Robinson, we are honored to be trusted with your insurance needs. We are more honored that you have referred others to us as well!! Thank you very much! Bill"
Jesse Diemer
December 11, 2022
"There okay. Hard to get ahold of Mr Wagner."
"Mr. Diemer, Jesse, We appreciate your business. Sorry you feel as if I am hard to get in touch with. My cell phone is posted all over our website and in all communications from the office. I did have a few weeks where I was unavailable due to an illness in the family otherwise I am here every morning long before we open. Please, feel free to call me direct...423-341-6445"
Jonathan Anderson
December 7, 2022
"I highly recommend State Farm.I had a smaller insurance co. for years, I had liability coverage,then an agent at State Farm ,Bailee, gave me a quote! I ended up switching to State Farm and got full coverage on 2 vehicles for little bit more than I was paying for liability. The agent Bailee was kind, professional , helpful and patient with me. They have great rates, friendly customer service. I gave them 5 stars!"
"Thank you for entrusting us to handle your insurance needs! "
Randy Lovell
October 31, 2022
"Very good rates and helpful staff."
"Mr. Lovell, we take the responsibility of providing honest service very seriously. Please, let me know personally if we ever fall short. My personal cell is 423-341-6445 Bill"
Brittany Souvannakhily
March 24, 2022
"Staff was very helpful"
"We appreciate your faith in us!"
Chuck Hammonds
July 15, 2021
"Tim at State Farm was very professional, friendly and knowledgeable of the insurances available. He was able to save us a total of $950 a year and that was with more coverage than we had! Thank you so much Tim from State Farm!"
"We appreciate the opportunity to prove our value and earn your business. Keep holding us to a high standard!"
Jody Dye
July 6, 2021
"Friendly, knowledgeable, staff! Great rates also! Always there to answer questions and always very helpful!"
"We appreciate your business and trust!!"
Jessie Souvannakhily
June 22, 2021
"I have had business with other insurance agents and none compare! They are always willing to help and are so courteous."
"Jessie, we thank you for the comments and will work hard to keep your trust."