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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristin Johnson

March 3, 2026

5  out of  5
rating by Kristin Johnson
"I love this office they always are very helpful and so friendly great discounts !"
We responded:
"Hey Kristin! Thanks so much for the kind words. We try to provide a great customer experience! Thank you for recognizing our efforts. Bill"
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Landon Patrick

February 19, 2026

5  out of  5
rating by Landon Patrick
"Fantastic insurance company to work with!"
We responded:
"Mr. Patrick, thanks for the great review. Just let us know how we can ever help you in case it is ever needed. We strive to provide the best customer service possible. As always, my personal cell is 4233416445 if you need my personal attention. Bill"
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Charles Toppings

February 18, 2026

5  out of  5
rating by Charles Toppings
"We’ve had State Farm for 55 years. Bill Wagner recently helped us thru a family auto accident claim. This is why we are lucky to have local reps to help when there are issues. He took great care of us."
We responded:
"Hey Ed, thank you for a great review! I will always try to be there for our customers. Always! Bill"
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R G

January 29, 2026

5  out of  5
rating by R G
"Always helpful"
We responded:
"Thank you so much for the great rating! We will work hard to keep your trust and provide the best customer service possible! Bill"
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Jen Davis

January 29, 2026

5  out of  5
rating by Jen Davis
"Excellent customer service, affordable policies, and always easy to work with. The agents respond quickly and always reach out to keep you informed. I’m very satisfied and Highly recommend!"
We responded:
"Jen, thank you so much for the great review. We will work hard to keep your trust! Bill"
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Jessica Mcnair

December 29, 2025

5  out of  5
rating by Jessica Mcnair
"He was there when I needed help and he wasn’t even my agent. Went above and beyond and I will be switching agencies."
We responded:
"Hey Jessica, it was a pleasure to provide the service you needed. No need to switch agencies. We are all here to help. Bill"
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Zoe Anderson

December 16, 2025

5  out of  5
rating by Zoe Anderson
"I’ve been using them for full coverage car insurance for the last two years- great prices and even better service. Very affordable and I refer everyone to them!"
We responded:
"Zoe!! Thanks so much for the great review! We promise to keep providing the best customer service possible. Thank you! Bill"
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donna dunlap

December 1, 2025

5  out of  5
rating by donna dunlap
"I am happy with services at Bill Wagner State Farm. Whitney Buckles and everyone in the office are the best. IM so Glad my friend Sonya Robinson interduced this company and been with them several years,"
We responded:
"Donna, thank you so Much for the kind words. Whitney is the bomb!! Bill"
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Vicki Majic

November 21, 2025

5  out of  5
rating by Vicki Majic
"Fantastic! Explained everything very well. So helpful!"
We responded:
"Vicki, thank you so much for the review. We will work hard to provide the best customer service possible! Bill"
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chad carr

November 21, 2025

5  out of  5
rating by chad carr
"Whitney has been spectacular! She really treats people like family!"
We responded:
"Chad, thank you so much for recognizing the service Whitney provides. As our office manager, she has a ton of responsibility and still takes the time to treat our customers with respect as if family. Thank you! Bill"
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Susie Garland

November 19, 2025

5  out of  5
rating by Susie Garland
"I have recently been working with them for our insurance and they have been friendly , communicative , informative and beyond helpful. I highly recommend them for your insurance needs."
We responded:
"Susie, we really appreciate your kind words. We will strive to provide the customer service you expect. Bill"
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Jayson Mitchem

October 30, 2025

5  out of  5
rating by Jayson Mitchem
"Great company to do business with, very responsive, and affordable."
We responded:
"Jayson, we really appreciate the positive comments and will work hard to provide the best customer service possible. Bill Wagner "
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Rick Kind

October 20, 2025

5  out of  5
rating by Rick Kind
"My favorite words to hear when conducting business….no problem. Whitney takes care of everything. Barely have to lift a finger."
We responded:
"Dr. Kind, we appreciate your very kind words. We will keep working hard to keep your trust! Bill"
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Jason Rhoton

October 10, 2025

5  out of  5
rating by Jason Rhoton
"Very nice people. Great experience!"
We responded:
"Jason, we certainly appreciate your positive comments very much and will work diligently to provide the best customer service possible. Bill"
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Myrna Pullen

October 9, 2025

5  out of  5
rating by Myrna Pullen
"Excellent service from helpful people. I highly recommend their services."
We responded:
"Ms Morrow, we really appreciate your trust. We will work tirelessly to provide the best customer service possible! Bill"
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Jeff Wurst

October 7, 2025

5  out of  5
rating by Jeff Wurst
"Great agency!! Had the best rates for auto insurance! Very personable and professional!!"
We responded:
"Mr. Wurst, we appreciate your very kind words. We will work hard to provide the best customer service possible! Bill"
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Tony Davis

September 17, 2025

5  out of  5
rating by Tony Davis
"State Farm - Bill Wagner and his Team always goes out of the way to service their Customer base. I have been a customer of State Farm for 41 years and have been taken care of very well not only during my crisis events, but just through normal contact communications. Thank you Bill Wagner and Team."
We responded:
"Mr. Davis, it is an honor that you trust us with your insurance needs! Bill"
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David Rucker

September 11, 2025

5  out of  5
rating by David Rucker
"Jill was sweet and polite! She was patient and very understanding!"
We responded:
"Mr. Rucker, thank you for the comments about Jill and her customer service. We will work hard to provide that kind of service for years to come. Bill"
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Stephen Fields

September 5, 2025

5  out of  5
rating by Stephen Fields
"Great people to work with. Whitney took the time to explain all the details and answered all of my questions."
We responded:
"Mr. Fields, thank you for the very kind remarks about Whitney and her customer service. We will work hard to provide that level of service for many years to come. Bill"
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Allen Bennett

September 2, 2025

5  out of  5
rating by Allen Bennett
"I like dealing with a home town agency . And I don't think you can beat State farm. I have had farm bureau, GEICO, Allstate, and progressive. Also, Nationwide. Over the years. I like State farm. No hassle no fuss."
We responded:
"Mr. Bennett, thank you so much for the review. We will work hard to provide the best customer service possible! Bill"
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Roberta Bishop

August 25, 2025

5  out of  5
rating by Roberta Bishop
"My experience has always been great and the people are so nice to help you."
We responded:
"Roberta, we really appreciate the kind words and will work continuously to provide the best customer service possible. Thanks for your trust. Bill"
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Mary Sluder

August 12, 2025

5  out of  5
rating by Mary Sluder
"Eugene Snead was a great gentlemen he was very nice he was great explaining things to and he was very helpful and it was a great experience for me"
We responded:
"Ms Sluder, thank you for recognizing the effort Eugene puts into his customer meetings. We will work hard to provide the best customer service possible!! Bill"
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Justin Hunsucker

August 5, 2025

5  out of  5
rating by Justin Hunsucker
"Eugene Snead was awesome. Very easy to talk with and very helpful. Would definitely recommend to anyone."
We responded:
"Me. Hunsucker, thank you for the kind words about Eugene. He absolutely takes his responsibilities very seriously and is a great resource for your insurance needs. As an office, we will work hard to provide the quality customer service you expect. Bill"
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Bradley Ferguson

August 5, 2025

5  out of  5
rating by Bradley Ferguson
"Eugene helped my wife, and I get renters insurance set up as we were moving to North Carolina. He made the whole process seamless, and he was a great help. I highly recommend."
We responded:
"Wow! Great news! Now we will try and give the best customer service possible to you over the upcoming years. Bill"
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Mark Wolfe

August 5, 2025

5  out of  5
rating by Mark Wolfe
"great and friendly service"
We responded:
"Thank you, Mr. Wolfe, for the 5 star review. We will work hard to provide the customer service you expect. Bill"