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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Minard

Mary Minard

November 10, 2023

5  out of  5
rating by Mary Minard
"They are always nice and helpful. Been with them for years!!"
We responded:
"We appreciate your trust!!"
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monique robertson

September 12, 2023

5  out of  5
rating by monique robertson
"Bailee truly made shopping for auto insurance a breeze. From start to finish she communicated with me and the best part of it I was able to do it from the comfort of home. The whole process took 24hrs only because I wanted to double check prices but I knew I wanted to have a local office and local rep and she fit the bill. Thanks so much Bailee Sanders."
We responded:
"Monique, thank you for the feedback on Bailee. Bailee does a great job and really treats her customers like family. Thank you for trusting our office with your insurance needs. Bill"
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Tony Davis

August 28, 2023

5  out of  5
rating by Tony Davis
"State Farm - Bill Wagner and his Team always goes out of the way to service their Customer base. I have been a customer of State Farm for 41 years and have been taken care of very well not only during my crisis events, but just through normal contact communications. Thank you Bill Wagner and Team."
We responded:
"Mr. Davis, it is an honor that you trust us with your insurance needs! Bill"
Profile photo of Jennifer Woodward-Proffitt

Jennifer Woodward-Proffitt

August 24, 2023

5  out of  5
rating by Jennifer Woodward-Proffitt
"I love the staff here, they are always so helpful and nice."
We responded:
"Thank you so much for trusting us with your insurance needs!! Bill"
Profile photo of Doug Tipton

Doug Tipton

June 29, 2023

5  out of  5
rating by Doug Tipton
"Visited Wagner's State Farm Agency last well. Bill was out, but Whitney took care of all our needs most efficiently and friendly. Got two new policies written with no problems. His office is easy in and out and very close to I 81 at the Boluntville exit."
We responded:
"Doug, we take our responsibility to serve you very seriously. You have my personal cell# if we can ever help in an emergency. Thanks for trusting us with your insurance needs. Bill"
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Tim Sneed

February 16, 2023

5  out of  5
rating by Tim Sneed
"Who loves ❤️ their Insurance Agency ❓️❓️ 🤣😅🤣 LOVE this Company ❤️👍🏼They Explain everything in real life terms, Zero pressure to buy products, Bailey (agent) is the Best 👍🏼❗️"
We responded:
"Mr. Sneed, We take the responsibility to meet your insurance needs very seriously. We appreciate your trust!"
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Tom Huskisson

February 13, 2023

5  out of  5
rating by Tom Huskisson
"This agency is and has always been responsive , courteous , and professional in any request I have made to them. I would highly recommend them to anyone looking for any insurance product that they provide. Bill and staff, you are the best !"
We responded:
"Mr. Huskisson, we take your trust in us seriously and appreciate that you allow us to partner together for your insurance needs. Bill"
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Sonya Robinson

December 14, 2022

5  out of  5
rating by Sonya Robinson
"My husband and I are very pleased that we made the switch to this company. Not only is the customer service excellent, we ended up saving hundreds per year on coverage! We also were able to get more coverage while saving! Bailey is very personable and informative of insurance options."
We responded:
"Mrs. Robinson, we are honored to be trusted with your insurance needs. We are more honored that you have referred others to us as well!! Thank you very much! Bill"
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Jesse Diemer

December 11, 2022

3  out of  5
rating by Jesse Diemer
"There okay. Hard to get ahold of Mr Wagner."
We responded:
"Mr. Diemer, Jesse, We appreciate your business. Sorry you feel as if I am hard to get in touch with. My cell phone is posted all over our website and in all communications from the office. I did have a few weeks where I was unavailable due to an illness in the family otherwise I am here every morning long before we open. Please, feel free to call me direct...423-341-6445"
Profile photo of Jonathan Anderson

Jonathan Anderson

December 7, 2022

5  out of  5
rating by Jonathan Anderson
"I highly recommend State Farm.I had a smaller insurance co. for years, I had liability coverage,then an agent at State Farm ,Bailee, gave me a quote! I ended up switching to State Farm and got full coverage on 2 vehicles for little bit more than I was paying for liability. The agent Bailee was kind, professional , helpful and patient with me. They have great rates, friendly customer service. I gave them 5 stars!"
We responded:
"Thank you for entrusting us to handle your insurance needs! "
Profile photo of Randy Lovell

Randy Lovell

October 31, 2022

5  out of  5
rating by Randy Lovell
"Very good rates and helpful staff."
We responded:
"Mr. Lovell, we take the responsibility of providing honest service very seriously. Please, let me know personally if we ever fall short. My personal cell is 423-341-6445 Bill"
Profile photo of Brittany Souvannakhily

Brittany Souvannakhily

March 24, 2022

5  out of  5
rating by Brittany Souvannakhily
"Staff was very helpful"
We responded:
"We appreciate your faith in us!"
Profile photo of Chuck Hammonds

Chuck Hammonds

July 15, 2021

5  out of  5
rating by Chuck Hammonds
"Tim at State Farm was very professional, friendly and knowledgeable of the insurances available. He was able to save us a total of $950 a year and that was with more coverage than we had! Thank you so much Tim from State Farm!"
We responded:
"We appreciate the opportunity to prove our value and earn your business. Keep holding us to a high standard!"
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Jody Dye

July 6, 2021

5  out of  5
rating by Jody Dye
"Friendly, knowledgeable, staff! Great rates also! Always there to answer questions and always very helpful!"
We responded:
"We appreciate your business and trust!!"
Profile photo of Jessie Souvannakhily

Jessie Souvannakhily

June 22, 2021

5  out of  5
rating by Jessie Souvannakhily
"I have had business with other insurance agents and none compare! They are always willing to help and are so courteous."
We responded:
"Jessie, we thank you for the comments and will work hard to keep your trust."
Profile photo of tj souvannakhily

tj souvannakhily

June 22, 2021

5  out of  5
rating by tj souvannakhily
"All the staff is very kind and helpful! I have been very happy with my experience. Would absolutely recommend!"
We responded:
"Thanks, TJ!!"